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Channel Partner Benefits
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End User Client Benefits
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Generate new revenue streams
Build revenue without hiring staff or building a NOC by remotely delivering customized and proactive managed services to end user clients |
Reduced, predictable costs of operation
For a manageable and predictable monthly fee, small to mid-size companies can leverage the same advantages and efficiencies that larger companies have derived for years from expensive and complex tools and resources.
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Increase margins
Shifting from a hardware to a services business model can increase margins from single digits to upwards of 60 points |
"Rent" access to top technology expertise
Access cutting edge technologies, such as the latest developments in security, as well as skilled staff, that you couldn't afford to hire, train, and retain internally. |
Reduce costs of delivering existing service contracts
Leverage best practices and automated monitoring technology that focus on targeting the root cause of problems BEFORE they degrade service – in contrast to simply detecting a problem as it occurs
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Reduce costs of downtime
Assure continuous business operations with minimum unplanned downtime in the event of changes and technology migrations. Advanced warning of chronic and intermittent problems also helps in reducing downtime.
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Cost-effective solution
Capitalize on the opportunity to penetrate the explosive mid-tier market
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Focus on your core competencies
Grow your business – while eliminating time-consuming server and desktop application maintenance tasks.
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Improve account control
Assume the coveted position of Trusted Advisor playing a strategic role in growing a client's business rather than just selling equipment |
Improved support — no finger-pointing
Users don't care what caused it – they just want it fixed. A central contact assures accountability by encompassing your applications, your hardware, your security and underlying server and O/S infrastructure. The comprehensive nature of this approach to support allows faster resolution of the problem, regardless of the cause.
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Capitalize on the growing market for IT governance and security services
Create on-demand security and compliance services leveraging technology that already incorporates critical compliance metrics and audit trails
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Reduce compliance costs
Automate the preparation of documentation required for compliance with emerging regulatory requirements, including SOX, GLBA, HIPAA, ISO 17779, among others
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Identify and close new consulting opportunities
With the additional insights monitoring gives you into client activity you're able to use the reports to document the need for new equipment and upsell new projects |
Strategic capacity planning
Make more informed capacity planning and equipment purchases for strategic assets and applications
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Minimize risk with low barriers to entry
Leverage Dell's mass customization capabilities and proven "franchise"
to successfully sell managed services |
Customized services
Benefit from customized, flexible packages tailored to your specific environment, budget, and business needs.
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