TECHNOLOGY PARTNERS

The Dell Technology Partner Program is designed for organizations with complementary hardware and software that would benefit from integrating Dell Remote Monitoring technology into one solution that jointly addresses specific customer needs – examples: application vendors; security, storage; and CRM and helpdesk vendors.

Business Benefits

• Enhanced value-add for joint customers by integrating Dell's IT and security monitoring to provide a more complete solution
• Leverage Dell's distribution architecture to remotely deliver services or products embedded in a service
• New revenue opportunities including the ability to move up the food chain away from selling commodity products to more value-added services
• Take advantage of Dell's expertise and ownership of the fast-growing mid-tier market
• Faster time-to-market in taking advantage of the merging of networks and security
• Enhanced troubleshooting capabilities enable the delivery of a better end user experience for customers, partners, and suppliers
• Reduced personnel costs in delivering better customer response time and more proactive support offerings for partner application vendors

Program Benefits

• Premier technical support and escalation
• Dedicated relationship manager
• Technical input and advisory
• Marketing support and joint programs and events
• Ongoing technical and operational training
• Reduced personnel costs in delivering better customer response time and more proactive support offerings for partner application vendors
• Reduced personnel costs in delivering better customer response time and more proactive support offerings for partner application vendors

If your product would be enhanced by including Dell Remote Monitoring technology as part of your solution, email us or dial 1-877-745-5775.