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Element Coverage

Comprehensive IT Event and Performance Monitoring

Dell ProManage Remote Infrastructure Monitoring Element Coverage Built for the needs of the managed service provider (MSP), the Dell IT and security management software delivers the most extensive out-of-the-box monitoring of any MSP platform. With the Dell ProManage Remote Infrastructure Monitoring platform, MSPs can proactively manage the full IT infrastructure remotely for every end customer from just one console.

Examples of the elements covered by Dell ProManage Remote Infrastructure Monitoring include:

Network Devices
  • Availability
  • Interface utilization
  • Frame relay reporting
  • Latency
  • SNMP traps
  • Log file (through Syslog)
  • CPU, memory, buffers
Applications
  • MS Exchange, web, FTP, email
  • Availability, response time
Databases
  • Tablespace utilization, latency
  • Access frequency, availability
Storage
  • CPU, memory, disk
  • Syslog monitoring
  • Hardware failures
Printers
  • Availability
  • Consumables
Servers and Desktops
  • Windows, Linux, AIX, Solaris, Mac
  • CPU, memory, disk
  • Running services
  • Interface utilization
  • Event log monitoring
  • Hardware issues
Telephony
  • Cisco, Avaya
  • Call services
  • Resource events
  • Alarms
Security
  • Vulnerabilities
  • Patch scan/deploy
  • A/V failures
  • Login failures
  • Other events
Facilities
  • UPS
  • KVM
  • HVAC
  • Access
  • Video

Read the full list of device and application families supported