KEY FEATURES

• Multi-tenant monitoring – Securely support multiple customers and sites from one system.
• Access control, delegation and privileges – Precise controls allow you to define roles and responsibilities for your staff and your end users.
• Notifications – Generate and transmit alerts by email, pager or email-enabled cell phones when a critical event occurs in your customers' environment. The notification format is customizable to easily integrate with other applications.
• Policy-based provisioning – Define your monitoring policies once and assign them to devices in seconds. About 2,000 default policy monitoring components are included to speed deployment and deliver industry best practices.
• Easy-to-use user interface – Intuitive graphical interface allows faster ramp up of new employees by reducing the learning curve. Tabbed info pages consolidates information from multiple sources into one comprehensive view.
• Integrated knowledge base – Hot-link your alerts to best practices for resolution, enabling entry-level staff to perform remediation.
• Interactive HTML documentation – The new feature rich online help system allows system users to quickly access information. The context-sensitive, searchable system displays additional help within topics, and guided navigation empowers system users to complete complex tasks with ease.
• Context-sensitive online help – Empowers system users to complete simple or complex tasks by bringing you directly to step-by-step procedures with detailed information.
• Performance – Store, trend and report on dozens of performance statistics such as CPU, memory, disk and interface utilization. Generate alerts on threshold violations, with automatic clearing capabilities.
• Vulnerability scanning – Scan and report on over 2,000 vulnerabilities across hardware and software configurations.
• Patch management – Scan for missing patches and deploy updates to one or multiple Windows devices, per customer or per device. You control post-install system reboots to minimize disruption, and multi-tiered deployment reduces network bandwidth required to download and install patches. Over 400 products and versions are covered, including Windows, Exchange, SQL Server, Outlook, Microsoft Office, Adobe Acrobat, Firefox, Macromedia Flash, Apache and more.
• Intrusion monitoring – Monitor login/logout activity by user/device, failed login details, and account modification activity.
• Firewall monitoring – Monitor and report on firewall performance, configuration changes, VPN issues, and DoS attacks.
• Asset management – View a detailed inventory of software and hardware on devices.
• Scheduled rediscoveries – Schedule one-time or recurring asset rediscoveries to view software and hardware changes on existing devices.
• Cisco Unified Communications – Monitor Cisco Unified Communications events, services and performance data with one management tool.