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Desktop Management

Key features of our desktop management include:

  • Remote control to desktops
  • Shared console access with desktop user
  • Distribute patches to desktops
  • Stage and execute scripts on desktops
  • Distribute software to desktops
  • Proactively monitor for security events (viruses, login failures, etc...)
  • Proactive fault & performance monitoring
  • 100% agentless
  • VPN-less
  • Fully integrated, requiring no additional software
  • Full support for roaming laptops
Desktops can be costly to support for any IT organization. Hardware, spyware, viruses, printing, backups, and system crashes are among a few of the challenges that come with desktops. Remote support of desktops can be virtually impossible without on-demand remote access, and in some cases, to share a console with the user of a desktop.

Dell provides a comprehensive suite of features to help you and your team manage desktops cost effectively. Using the Dell ProManage Remote Infrastructure Monitoring platform, you can remotely access desktops (including sharing a console with a user), transfer files, stage and execute scripts, install software, distribute patches, scan for vulnerabilities, monitor system health, and much more. Furthermore, you can do all of this without requiring a VPN or an agent to be installed on every desktop.