Dell Remote Monitoring

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		Overview

		Management
		- Patch Management
		- Remote Control
		- Remote Scripting
		- Software Distribution
		- File Transfer
		- Desktop Management

		Monitoring

		Reporting

		Deliverables

		Case Studies

		Collateral

		Webinars

DESKTOP MANAGEMENT

Key features of our desktop management include:

Remote control to desktops
Shared console access with desktop user
Distribute patches to desktops
Stage and execute scripts on desktops
Distribute software to desktops
Proactively monitor for security events (viruses, login failures, etc...)
Proactive fault & performance monitoring
100% agentless
VPN-less
Fully integrated, requiring no additional software
Full support for roaming laptops

Desktops can be costly to support for any IT organization. Hardware, spyware, viruses, printing, backups, and system crashes are among a few of the challenges that come with desktops. Remote support of desktops can be virtually impossible without on-demand remote access, and in some cases, to share a console with the user of a desktop.

Dell provides a comprehensive suite of features to help you and your team manage desktops cost effectively. Using the Dell Remote Monitoring platform, you can remotely access desktops (including sharing a console with a user), transfer files, stage and execute scripts, install software, distribute patches, scan for vulnerabilities, monitor system health, and much more. Furthermore, you can do all of this without requiring a VPN or an agent to be installed on every desktop.

296 Concord Road
Suite 200
Billerica, MA 01821
Toll Free: 877-745-5775

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