Dell Remote Monitoring

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PROACTIVE MONITORING

Key features of our proactive monitoring include:

Comprehensive fault, performance and security monitoring, using channels such as SNMP, Syslog, MSRPC, WMI, ASCII logs, HTTP, POP, ICMP, FTP, and much more
Proactive monitoring for network, systems and applications
Policy-driven setup & administration of monitors
Full control over alerting & alert severities
Proactive alert notification via email, cell phone, or pager
Default policies to implement best practices for most IT infrastructures
Integrated knowledge base to remediate alerts
100% agentless
VPN-less
Fully integrated, requiring no additional software
Extensible architecture allows you to plug in new monitors

Every IT organization wants to be proactive – but when you get the call that email is not being sent, the Web order form is broken, or the network has crawled to a halt – you and your team must react. You know you need a proactive infrastructure, but with all the crises that come with managing IT infrastructure you have little time to put one in place.

Dell recognizes the challenges, and has integrated best-of-class proactive monitoring. We support the most comprehensive fault, performance and security monitoring in the industry, covering almost all makes and models of devices, operating systems and applications. We provide out-of-the-box best practices for monitoring most infrastructure devices, including routers, switches, firewalls, printers, servers, desktops, and applications. And our unique deployment model allows you to take advantage of this proactive monitoring without requiring a VPN and without deploying agents to each managed device. With the installation of a single service at each site, you can take advantage of the full proactive and reactive features of the Dell Remote Monitoring platform.

296 Concord Road
Suite 200
Billerica, MA 01821
Toll Free: 877-745-5775

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