Dell ProManage Remote Infrastructure Monitoring

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		Overview
		Key Features
		VPN-less Deployment
		Policy Setup & Admin.
		Multi-tenant Support
		Distributed Agentless
		Element Coverage
		Deployment
		Platform
		ITIL Compliance
		Vendor Support

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		Monitoring

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VPN-less Deployment

Key features of our solution include:

Simplified, VPN-less deployment
Secure, encrypted communication between server and remote sites
Install a single software service per site to enable full management
Automatic software update of SilverStreaks
Integrated management & monitoring
Integrated security management, including vulnerability, patch management and event management

Dell allows you to manage all your customers' infrastructure using a single software component called SilverStreak. SilverStreak can be installed in minutes on any Windows system at your customer site. Once installed, SilverStreak provides you access to our complete management features – including remote access, scripting, patch distribution, file transfer, software distribution and proactive monitoring. Because SilverStreak communicates outbound to the Dell ProManage Remote Infrastructure Monitoring platform using HTTPS, its communication is secured, and seamlessly passes through all firewalls.

Many competitive products require installation of multiple applications on each site to support all the features of their products – some requiring different software for remote access, SNMP monitoring, Windows monitoring, patch management or even vulnerability scanning. With SilverStreak, you can leverage the full power of our entire platform with the installation of only a single software service at each customer site – eliminating the need to install and manage costly VPNs.