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Thirteen Common Managed Services Blunders

How to Fail as an MSP, Quickly and With Confidence


VARs and other IT organizations everywhere are looking at expanding their business offerings by providing managed services to their customers. And why not? The prospects for recurring revenue, better margins, and steadfast customer loyalty are certainly appealing. It's obviously the "wave of the future" and a way for smaller IT organizations to stay relevant in tomorrow's IT world.

So then why isn't every VAR a successful MSP?

At Dell, we've spent years working with VARs and other IT organizations, helping them become successful at offering managed services. We've seen that there are many paths to success, but there are also many common mistakes – "MSP Blunders" – that organizations make repeatedly.

Read, learn, and avoid these 13 common blunders. To download the white paper, please complete the following form.

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Contact Information

*First Name *Last Name
 
*Title *Tel
 
*Email  
Company Information

*Company *Company URL
 
*Address  
*City *U.S. State *Canadian Province
 
*ZIP/Postal Code
*Country
* How did you hear about the Dell ProManage Remote Infrastructure Monitoring platform?

Google
Yahoo
Word of mouth
Referral
PR (Media, Article)
Email
Direct Mail
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Company Type

VAR SI
MSP Consultant
Other 

* How many employees do you have?


1-15
31-50
101-250
16-30
51-100
251+
* Are you already delivering managed services?

Yes
No
Annual Revenue

$0-2 Million $2-10 Million
$10-25 Million $25-100 Million
$100 Million+

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