Health Summary Report

The Health Summary (or Dashboard) report displays a global view of your managed infrastructure. It consists of a display pane that displays the most severe (rolled-up) alert severities for each of four categories, accessible from tabs located across the top of the pane:

• Customers - All customer Management Domains, including subdomains

• Devices - All devices in all domains

• Policies - All defined Monitoring Policies

• Groups - All defined Groups

You can drill down from any item displayed in the Health Summary report to inspect, troubleshoot and remediate alerts.

Operations

You can perform the following actions in the Health Summary Report:

• View the number of alerts in a Management Domain by hovering the mouse over a Management Domain icon. A tool tip window pops up, displaying the faults’ severities and acknowledged statuses.

• Filter the Health Summary Report by Management Domain using the Management Domain Selector.

• Change the Health Summary Report view by Group, devices and Monitoring Policies using the Tab View Selector.

• Navigate to the Current Faults Report for all Management Domains, devices, Monitoring Policies or Groups by clicking on the Faults link in the respective tab views. See Current Faults Report.

• Navigate to the Current Faults Report for a device by clicking on the device’s icon in the Devices Tab view.

• Navigate to the Current Faults Report for a Group by clicking on the group’s icon in the Groups Tab view.

• Display all devices within a Management Domain by clicking on the domain’s icon in the Customers Tab view.

• Display all Management Domains and devices monitored by a Monitoring Policy clicking on the policy’s icon in the Policies Tab view.

• Change the behavior of the Management Domain, device, Monitoring Policy or Group tab views by using the Options link (see Edit Customer Health Settings).

• Force the Health Summary Report to automatically refresh every 60 seconds by selecting the Auto-Refresh checkbox.

  Auto-Refresh is not enabled by default. You can also manually refresh the report by clicking on the Refresh button.

Icons

The following icons are used in the Health Summary report: