The Resolved Faults Report displays faults that have been automatically resolved by the system or have been manually resolved by a user.
|
|
When a system or interface recovers, the fault clears after one polling cycle and is automatically moved to the applicable Resolved Faults report. |
When Are Alerts Automatically Deleted?
This topic provides the following information about the Resolved Faults report:
Content - Descriptions of the fields that appear in the report.
Actions - Report actions enable you to perform operations on selected items in the report.
View Filters - Report filters enable you to determine which items you want displayed in a report and the granularity of the information, enabling you to create trended reports. See Produce Performance Graphs for more information.
|
|
You can reorder any report column by clicking on the column header, then dragging and dropping it to a different position. |
The Resolved Faults report contains the following information:
|
Field |
Description |
|
Clicking on this icon in the report displays the object's Infopage. | |
|
Management Domain |
Displays the Management Domain name. |
|
ME SIP Id |
For internal use only. This field is hidden by default. |
|
Device Name |
Displays the target’s discovered name. |
|
Name or IP |
Displays the name of the Managed Asset for which the fault was created, unless it is an interface. In that case, this field displays the interface’s IP address, if it has one. If it does not have an IP address, this field displays the interface’s name. |
|
Name |
Displays the target’s DNS name, if available, or the custom name. This field is hidden by default. |
|
Address |
Displays the target’s primary IP address. This field is hidden by default. |
|
Severity |
Indicates the fault's severity.
|
|
Acknowledged/Unacknowledged |
Displays the date and time the fault was acknowledged or deletes the date and time it was acknowledged. This toggles from acknowledged to unacknowledged depending on the current status. |
|
Owner |
Displays the user who was assigned the fault. |
|
Serial |
Displays the fault’s serial number. |
|
First Occurrence |
Displays the date and time the fault first occurred. |
|
Cleared |
Displays the date and time the fault was cleared. |
|
Summary |
Displays a brief summary of the fault. |
|
Manually Resolved |
Indicates if the fault was cleared automatically or manually using the Resolve option. This field is hidden by default. |
|
Asset Description |
Displays the asset’s description, up to a maximum of 1024 characters. |
|
PC SIP Id |
For internal use only. This field is hidden by default. |
|
PC Name |
Displays the name of the Policy Component that originated the fault. This field is hidden by default. |
|
PC Description |
Displays a description of the Policy Component that originated the fault. This field is hidden by default. |
|
NAT? |
Displays if the interface has received an IP address via NAT. See Network Address Translation (NAT) for more information. This field is hidden by default. |
|
Private IP Address |
Displays the private IP address you entered on the Discover Devices form while adding the device or found during the discovery process. This field is hidden by default. |
|
Resolution |
Displays the resolution comment you entered when resolving a fault. This field is hidden by default. |
|
Reaction Time |
Displays the amount of time it took for a fault to be acknowledged, in dd:hh:mm:ss format. This field is hidden by default. |
|
Call Work Time |
Displays the amount of time that passed between acknowledgement and resolution, in dd:hh:mm:ss format. This field is hidden by default. |
|
Total Time |
Displays the amount of time that passed from when the fault was created to when the fault was resolved, in dd:hh:mm:ss format. This field is hidden by default. |
|
Domain ID |
For internal use only. This field is hidden by default. |