What's New

SilverBack version 7.0 includes the following enhancements:

• New User Interface

  Complete graphical and usability overhaul provides:

  • Easier and faster navigation to all of the SilverBack Managed Services Platform's versatility and power.

  • Consolidated views of major objects such as devices, disks, interfaces, etc., using Infopages.

  • Support for Internet Explorer's Back and Forward buttons.

• Alerting on Excessive Stored Events

  SilverBack alerts you when excessive amounts of events are being stored in SilverBack's database, due to accidental misconfiguration of either Event Monitor filters or target devices.

  You can configure Notification Rules to generate these alerts, and send them to specified users' pagers, emails and/or cell phones.

  Upon receipt of an alert, you can use the Stored Event Distribution by Device Across Filters report (from the Security Category Page) to troubleshoot the cause of the excessive stored events.

• Asset Management

  Hardware and software asset inventory information collection and reporting to track changes over time, and to assist compliance with:

  • Maintenance agreements

  • Security policies

  • License agreements

  • And more

  See Asset Management for more details.

• Scheduled Rediscoveries

  This feature enables you to schedule one-time or recurring device rediscoveries, giving you the flexibility to poll for asset changes according to your needs.

  See Scheduled One Time Rediscoveries and Scheduled Recurring Rediscoveries for more details.

• Service and Scorecard Reports Integration

  Informative new reports are integrated into the SilverBack Managed Services Platform:

  • Monthly Service Report

  • Performance Scorecard Report

  • Security Scorecard Report

  See Service Reports for more details.

• Enhanced Windows Vista Support

  Enhanced desktop and server Monitoring Policy Templates provide full support for monitoring and managing Windows Vista desktops and servers.

• SNMP v.2 Traps Support

  Provides full support for devices capable of sending SNMP v.2 trap messages to SilverStreak.

• Intel ® vPro ™ Support

  Provides the ability to perform operations on devices with Intel ® vPro ™ chipsets, such as:

  • Software and hardware inventory management

  • Remote network access termination

  • Remote diagnostics

  • Remote file access

  See the vPro actions descriptions in Assets Reports Actions.

• Interactive HTML Documentation

  All documentation now in interactive, faster-loading HTML. Includes:

  • Context-sensitive help on reports as well as on Add and Edit forms. "Show Navigations" links display the current topic in context of the entire help system, with all navigational aids visible.

  • Full, feature-rich online help system provides multiple ways to obtain help, including an expandable table of contents; Index; Search and integrated Glossary.

  • Guided navigation through complex operations.

  • "More Information" topics provide in-depth content about complex concepts.

• Easier, Faster Adding of Users

  You can now create SilverBack user accounts faster and easier than ever, using just one tabbed form to add all user information.

  See Add a User for more details.