Manage Windows Desktops

SilverBack includes many default Monitoring Policy Templates (MPTs) that provide a standard, base-level of monitoring support for most common networking and server technologies. But what if you require in-depth monitoring capabilities for Windows desktop devices?

A Monitoring Policy Template is a sample Monitoring Policy - it cannot be applied to a target scope. It is used to create a standard set of monitoring rules that can be built once, and then used in many Monitoring Policies.

SilverBack provides you with three MPTs that contain advanced Event Monitors, thresholds and Windows Services Monitors to enhance your Windows desktops monitoring service:

Best practice for enhanced Windows desktops monitoring is to create an Advanced Windows Monitoring Policy and then add those MPTs to it. Or, you can add them to an existing policy. In addition, built-in performance reports provide visibility into your Windows desktops service levels.

 

See Add a Monitoring Policy for instructions for creating a Monitoring Policy.

Use only the Attributes tab to configure the policy's:

  • Parent Management Domain

  • Name

  • Optional description

  • Visibility to subdomains

  • Enabled/Disabled status

  • Applicability to desktops (in this case, not applicable)

Then, return to this topic to continue with the following procedures to manage your Windows desktops:

 

Adding a Monitoring Policy Template to a Monitoring Policy

  1. From the Monitoring category page click on the Browse Monitoring Policies link to display the Monitoring Policies report.

  2. Click on a Monitoring Policy,and then click on the Edit button to display the Edit Monitoring Policy form.

 

  1. Click on the Templates tab.

  2. In the Templates tab, expand your own Management Domain, then expand the All Monitoring Policy Templates selector.

  3. Scroll down until you see the policy template(s) you want to include, then click in their corresponding checkboxes to select them.

  4. Click on the Save button.

 

The display refreshes to the Monitoring Policies Report. Now, you will have highly advanced monitoring capabilities for your desktops monitoring service, including insightful desktops performance reports as described below.

 

Viewing Windows Desktops Performance Reports

  1. From the Reports category page click on one of the following Performance > Systems options:

The selected performance report appears, and displays a summary of each server's performance data.

 

  1. To filter the report to show only desktops, click on the Target filter drop-down's Desktops option.

 

The selected performance report appears, and displays a summary of each desktop's performance data

 

  1. To trend the report, select a server or a set of servers, then select a Granularity, From time and To time.

  2. Click on the Refresh button to display a trended report with a chart.

 

 

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