SilverBack Software Named Best New Product by Leading Solutions Providers, Systems Integrators, VARs and Consulting Companies

BILLERICA, MA – June 26, 2003 – SilverBack Technologies, Inc., the industry's leading provider of integrated network, systems, application and security monitoring software for the mid-tier market, today announced that its industry-proven, software suite was selected by top Canadian solutions providers as “Best New Product” at Computing Technologies Industry Association’s (CompTIA) recent Breakaway Conference held June 15-18 in Collingwood, Canada.  SilverBack was nominated and voted for by more than 30 leading solutions providers, systems integrators and VARs from across Canada, edging out both Computer Associates and ViewSonic to garner the award.

SilverBack delivers IT monitoring and security software that is more affordable, faster-to-deploy and easier-to-use than traditional, complex enterprise solutions.  Software is made available in three flexible packages (SilverBack Data center, SilverBack Professional and SilverBack Portable) designed to meet the needs of all types of channel partners.  Software is fully integrated, installs in a single day, and can be remotely maintained and updated by SilverBack.  SilverBack is ideal for VARs and systems integrators looking for an affordable, plug-and-play IT monitoring and security package for their mid-tier clients, and for solutions providers seeking to boost profits by delivering managed services, without building and maintaining a costly and resource intensive network operations center (NOC).

The CompTIA “Best New Product” award recognizes conference attendees’ choice for achievement and innovation in network and security management solutions.  CompTIA has a long tradition of honoring the best IT solutions.  The awards are a mark of distinction and achievement in an extremely competitive marketplace.  This years “Best New Product” award was open to all participating vendors including AMD, 3Com, InoStor, NEC, Microsoft, RSA and Symantec among others.

“A ‘Best New Product’ Award has long been regarded as a symbol of success in the IT industry, primarily because the CompTIA audience is comprised of high-level IT executives,” said Lois Densmore, national sales manager, Breakaway Events.  “These are solutions providers with experience, knowledge, influence and decision making ability, and when they choose a new product or solution as the best in the class, it truly is an honor.” 

Specifically pointing out SilverBack’s software, Densmore said, “IT and security monitoring technology today is not about one size fits all.  SilverBack’s software is a breakthrough in fast, easy, affordable and secure IT monitoring, providing leading solutions providers and VARs the ability to profitably deliver remote IT management services and affordable IT audits to mid-sized enterprises.  SilverBack’s software was designed to keep businesses IT and network operations up and running 24 x 7.”

“This leading solutions provider, VAR and systems integrator validation of our industry-leading software is another testament to the advanced functionality and cost-effective nature of our IT monitoring software,” said Dan Phillips, chairman and CEO at SilverBack.  “This award is further proof that SilverBack is well on its way to becoming the leading provider of integrated IT and security monitoring software for the mid-tier. ”

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About SilverBack

Headquartered in Billerica, Massachusetts, SilverBack Technologies, Inc., is the leading provider of affordable, fast, easy and secure IT monitoring software for the mid-tier.  SilverBack's mission is to deliver comprehensive IT monitoring and security to the masses, via a select group of global VARs, systems integrators and service providers.  SilverBack software is available in three convenient packages, SilverBack Datacenter (multiple customers), SilverBack Professional (single customer) and SilverBack Portable (portable audit device).   SilverBack software enables channel partners of all types to deliver IT monitoring and security as a fully integrated, plug-and-play product, or as a highly profitable suite of managed services.  SilverBack's award-winning software costs up to 60 percent less than existing IT management solutions.  For more information on SilverBack, please visit our Web site at www.silverbacktech.com.

CompTIA

CompTIA is a global trade association representing the business interests of the information technology industry. For more than 20 years CompTIA has provided research, networking and partnering opportunities to its more than 15,000 members in 89 countries.  The association is involved in developing standards and best practices, and influencing the political, economic and educational arenas that impact IT worldwide. More information is at www.comptia.org.