WEBINAR

Independent Software Vendors

Register Now  to learn how you can improve the quality of your services and lower your support costs by creating a proactive support advantage.

Creating the Proactive Support Advantage

WHO SHOULD ATTEND:

	CIOs, CTOs, COOs
	VP/Directors of Professional Services
	Directors of Business Development
	Directors of Consulting Services / Technical Support
	Operations Managers
	Anyone with responsibility for strategic technology decisions

WHAT YOU'LL LEARN:

	How to improve the quality of your services with fewer support personnel through technology that proactively detects problems that could affect service
	How to lower the support costs of delivering your existing service contracts by minimizing emergency site visits and detecting problems sooner
	How to improve customer loyalty and move into the strategic role as your customers' Trusted Advisor
	How to enhance staff productivity by strategically redeploying technical resources
	How to minimize the potential for liability associated with your clients' failure to follow best IT and security practices